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Releases von Claes Fornell

Cover for Claes Fornell · The Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction (Taschenbuch) [2020 edition] (2021)
Taschenbuch
2020 edition
The Reign of the Customer: Custo...
Claes Fornell
Cover for Claes Fornell · The Satisfied Customer: Winners and Losers in the Battle for Buyer Preference (Taschenbuch) (2008)
Taschenbuch
The Satisfied Customer: Winners ...
Claes Fornell