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The New Idiot-proof Guide to Customer Loyalty
Joe Heuer
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The New Idiot-proof Guide to Customer Loyalty
Joe Heuer
This hilarious book goes beyond customer service and teaches the reader how to build a customer base built on love, respect and admiration. Humorous insights in the book are designed to inspire employees to deliver extraordinary loyalty-inducing service. Learn why customer satisfaction is a pathetic goal and how to make the quantum leap to customer loyalty.
| Medien | Bücher Taschenbuch (Buch mit Softcover und geklebtem Rücken) |
| Erscheinungsdatum | 9. Mai 2008 |
| ISBN13 | 9781419699795 |
| Verlag | BookSurge Publishing |
| Seitenanzahl | 112 |
| Maße | 140 × 216 × 6 mm · 140 g |
| Sprache | Englisch |
