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Upgrade: the Seven Premium Principles of Customer Service
Michael Wright
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| Medien | Bücher Gebundenes Buch (Buch mit hartem Rücken und steifem Einband) |
| Erscheinungsdatum | 21. Oktober 2008 |
| ISBN13 | 9781434396143 |
| Verlag | AuthorHouse |
| Seitenanzahl | 112 |
| Maße | 11 × 152 × 229 mm · 322 g |
| Sprache | Englisch |
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