Freunden von diesem Artikel berichten:
The Effortless Experience: Conquering the New Battleground for Customer Loyalty
Matthew Dixon
Preis
€ 18,99
Bestellware
Lieferdatum: ca. 31. Dez - 8. Jan 2025
Weihnachtsgeschenke können bis zum 31. Januar umgetauscht werden
Zu deiner iMusic Wunschliste hinzufügen
Eller
The Effortless Experience: Conquering the New Battleground for Customer Loyalty
Matthew Dixon
Conventional Wisdom holds that to increase loyalty, companies must "delight" customers by exceeding service expectations. But no matter how exciting special deals may be, the "dazzle factor" does not solve customer problems. This book presents a breakthrough idea about how to win customer loyalty.
256 pages
| Medien | Bücher Taschenbuch (Buch mit Softcover und geklebtem Rücken) |
| Erscheinungsdatum | 26. September 2013 |
| ISBN13 | 9780241003305 |
| Verlag | Penguin Books Ltd |
| Seitenanzahl | 256 |
| Maße | 153 × 233 × 19 mm · 318 g |
Alle anzeigen
Weitere Titel von Matthew Dixon
Andere haben auch gekauft
![Cover for Erik Peterson · The Three Value Conversations: How to Create, Elevate, and Capture Customer Value at Every Stage of the Long-Lead Sale (Gebundenes Buch) [Ed edition] (2015)](https://imusic.b-cdn.net/images/item/original/715/9780071849715.jpg?erik-peterson-2015-the-three-value-conversations-how-to-create-elevate-and-capture-customer-value-at-every-stage-of-the-long-lead-sale-gebundenes-buch&class=scaled&v=1647908850)
![Cover for Daniel H. Pink · A Whole New Mind: Why Right-Brainers Will Rule the Future (Taschenbuch) [Annotated edition] (2006)](https://imusic.b-cdn.net/images/item/original/710/9781594481710.jpg?daniel-h-pink-2006-a-whole-new-mind-why-right-brainers-will-rule-the-future-taschenbuch&class=scaled&v=1408556889)
![Cover for Hugh Macfarlane · The Leaky Funnel (Taschenbuch) [2nd edition] (2003)](https://imusic.b-cdn.net/images/item/original/419/9780975135419.jpg?hugh-macfarlane-2003-the-leaky-funnel-taschenbuch&class=scaled&v=1434712640)
![Cover for Kenneth Waltz · Man, the State, and War: A Theoretical Analysis (Taschenbuch) [Revised edition] (2001)](https://imusic.b-cdn.net/images/item/original/376/9780231125376.jpg?kenneth-waltz-2001-man-the-state-and-war-a-theoretical-analysis-taschenbuch&class=scaled&v=1545801820)
![Cover for Jan Carlzon · Moments of Truth (Taschenbuch) [New edition] (2001)](https://imusic.b-cdn.net/images/item/original/803/9780060915803.jpg?jan-carlzon-2001-moments-of-truth-taschenbuch&class=scaled&v=1423688096)
![Cover for Anders Matthesen · Ternet Ninja: Ternet Ninja 2 (Gebundesens Buch) [1. Ausgabe] (2019)](https://imusic.b-cdn.net/images/item/original/646/9788763859646.jpg?anders-matthesen-2019-ternet-ninja-ternet-ninja-2-gebundesens-buch&class=scaled&v=1561196741)
Alle Titel von Matthew Dixon ansehen ( u. a. Taschenbuch und Gebundenes Buch )