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BIFF: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns Second edition
Bill Eddy
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BIFF: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns Second edition
Bill Eddy
The BIFF communication technique protects your reputation and reduces conflict when high-conflict people attack via email, social media and in-person.
176 pages
| Medien | Bücher Taschenbuch (Buch mit Softcover und geklebtem Rücken) |
| Erscheinungsdatum | 30. Oktober 2014 |
| ISBN13 | 9781936268726 |
| Verlag | HCI Press |
| Seitenanzahl | 176 |
| Maße | 141 × 215 × 10 mm · 238 g |
| Sprache | Englisch |
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